1) Question: What
does it mean to be “classified”?
It means that the
position is covered by a special set of rules called
the Civil Service Rules. Our Civil Service
rules outline where job announcements must be
posted, how positions are filled, how applicants are
notified of their status, the length of probationary
periods, how transfers can be made, and how
seniority is calculated, among other things. For more information on the Civil Service Rules
2) Question: What is Civil
Service all about?
Answer: Civil Service has at
its foundation the premise that government employees
should be hired based upon merit and that Civil
Service selection methods should be job-related, and
appointments and promotions are to be based upon
merit. The purpose of such systems was to end the
practice of giving government jobs as rewards for
political support. Civil service was established
initially in the federal government and later
adopted at local government levels. The City of
Miami has its own Civil Service Board and rules.
3) Question: If I am a
classified employee, does that mean I have to join a
Answer: No, being classified
only means that you are covered by the terms
outlined in the Civil Service Rules. Employees
covered by labor agreements are also covered by the
Civil Service Rules. Labor agreements represent a
special contractual agreement between management and
a specified group of employees. In cases where a
conflict exists between the Civil Service Rules and
the language in labor contracts, the labor contract
supersedes the Rules. When the contract is silent,
the Civil Service Rules apply. For additional
questions, please contact the Labor Relations
Division of Human Resources at (305) 416-2060.
4) Question: How can I find
out about recruitments for Civil Service positions?
The Department of Human Resources is
required to post job announcements. The job
announcement tells the job title, the salary, the
minimum requirements that applicants must meet in
order to qualify, the type of work and the period of
time within which applicants must submit their
applications. It also contains information about
documentation requirements that must be met
before the closing date
. Job announcements are
posted throughout the City, including in the
Employment Office (MRC-1st
Civil Service Office (MRC-7th
the City's website
5) Question: Where is the City's Employment Office?
Answer: The Employment
Office is located in Room 129 of the Municipal
Riverside Center (MRC) building, the address for
which is 444 SW 2nd Avenue, Room 129,
Miami, FL 33130.
6) Question: How are
requirements are determined by Human Resources
using the job specification as the foundation.
7) Question: How do I apply
for a classified City position with the City of
Answer: You must submit a
completed City of Miami Employment Application Form
with copies of the required documents to the
Employment Office by the closing date. Your
application must bear an original signature.
Your eligibility for a particular position will be
evaluated based on the information you include on
your application, so it is imperative that you
include all information you feel should be
considered on your application.
8) Question: Can I submit a
resume to apply for a position the City is
While resumes may be submitted as supporting documentation, to apply for a position in the City of Miami,
applicants must apply by submitting a City of Miami application form
either electronically, or through the manual process (paper applications). Resumes may not be submitted in lieu of City authorized employment application forms. Online applications can be submitted at any time from a location convenient to you during the active recruitment period. These applications are immediately uploaded directly to the City's database, powered by NEOGOV. To apply online please visit
, select the position you want to apply for and click “Apply for this position.
” Read and follow the directions to complete the online application. If you are submitting your application online, you must click the ‘Accept
' button. Clicking the ‘Accept
' button will serve as your electronic signature when applying online. Manual applications must be submitted before the closing date, in person or through the U.S. Postal Service at 444 SW 2nd Avenue, Room 129, Miami, FL 33130 and must be submitted during the normal operating hours of the City of Miami Employment Office. Manual applications submitted through the US mail must be postmarked by the closing date, and must bear an original signature
to avoid disqualification
9) Question: If I am employed
by the City, can I apply for any position?
Answer: Being employed by
the City means that you get a paycheck from the
City's Finance Department every 2 weeks. It does
not include personnel from temporary agencies,
expert consultants, independent contractors, or
volunteers. Whether you are a classified,
unclassified, part-time or temporary employee, you
may apply for positions under “RESTRICTED” or “OPEN”
recruitments. The only positions for which you may
be automatically barred from consideration will be
recruitments that are “PROMOTIONAL.” Promotional
requirements only allow employees with a
predetermined amount of time in a particular
classification to apply and qualify. Look at the
very bottom / end of the job announcement to
identify the type of recruitment.
10) Question: How long are jobs
Answer: Job announcements are
usually posted for a minimum of 2 weeks, allowing
time for distribution and circulation and affording
those interested ample time to apply. The length of
recruitments may vary depending on the size of the
applicant pool needed and the difficulty in
recruitment. It is always better to apply when you
first see the posting as opposed to procrastinating
until the closing date.
11) Question: What
happens if I do not get all of the requested
information submitted before the closing date?
packages will be considered incomplete unless
all of the documents are submitted along with the
application. While copies of diplomas or degrees or
unofficial transcripts may be sufficient to apply,
official copies of transcripts for education above
high school will be required upon your acceptance of
employment. It is to your advantage to give
particular attention to the minimum and preferred
requirements and to relate your qualifications to
these requirements as appropriate.
12) Question: What is
an eligible register?
Answer: An eligible
register is a list of names that indicates the
status of all persons who applied within a
recruitment period for a particular classification.
Though called an “eligible” register, the
register actually contains the names of eligible and
ineligible applicants. An eligible register
typically remains active for one year, but can
remain active for as long as two years.
13) Question: Should I submit an
application for a position while a job announcement
is posted if I do not want to work in the department
that has the vacancy?
Answer: You should look
at the type of position moreso than the department.
Because the life of the register is from one to two
years, several departments may have vacancies during
the life of a register. If you do not apply when
the job announcement is posted, you will be barred
from consideration for the remainder of the time
that the register is active.
14) Question: If I meet the
requirements, will I be interviewed?
Answer: Even if you
apply and are determined to be eligible, you are not
guaranteed an interview. The department has sole
discretion in which eligible applicants it
interviews. The only way that you would be
guaranteed an interview is if five or less people
were determined to be eligible on the register, and
no supplemental recruitment was conducted to attract
a larger pool of applicants.
15) Question: Are departments
required to interview based upon seniority?
16) Question: If I am a City
employee, and non-City employees are on the eligible
register, am I guaranteed an interview?
Answer: No. The hiring
department has sole discretion of who is interviewed
from the list of eligible applicants sent by
Human Resources. If you are interviewed,
however, and are in equal standing with external
candidates who competed in the process, departments
would be required to give you preference in
selection- barring any disciplinary actions or
records of substandard performance.
17) Question: Any helpful hints
when I apply for a classified position?
Answer: Apply by the closing
date, take the time to complete your application
thoroughly, and do not assume that the screener
knows what your job duties have included!! Include
corresponding documents, both required and
beneficial with your application by the closing
date. The Civil Service Rules require that
applications that do not demonstrate on the face of
the application that the minimum requirements are
met be disqualified. It is wise to gather copies of
employment-related documents, including educational
credentials before you need them. That way,
they will be available if and when you are required
to provide proof as part of a recruitment process.
Don't forget to place an original signature on your
application! If you have questions, ask a staff
member from Recruitment and Selection before the
closing date. One more thing…Don't wait until the
last minute. Haste oftentimes does make waste.
18) Question: Is there a
limit to the number of positions that I can apply
Answer: No, there is no
limit on the number of positions for which you may
apply. Each time you apply, you will be required to
submit a new application form and the corresponding
documents. To facilitate this application process,
we recommend that you use the Omniform (fillable)
application form that is on the City's website. By
utilizing the fillable application form, you will
not have to re-write the application each time. You
can save the application to your computer, then
modify, update or print it as you need to - only
being required to sign the newly printed version.
It is a real time saver!
19) Question: After the
closing date, what happens?
Answer: After the closing
date, Human Resources staff screens applications
based upon the criteria stated in the job
announcement. Some classifications require an
examination, on which applicants must achieve a
minimum score to be considered eligible. These are
called competitive processes. Other classifications
do not. In either case, a register is created that
reflects the status of all applicants who applied
under the current recruitment. Once that list is
established, departments across the City are
required to choose applicants to fill positions from
that list of eligible applicants for that given
classification. Once a department has its selection
process approved by Human Resources, the names of
eligible candidates are referred to operating
departments on a certification list. Only the names
on a certification list may be considered.
Interview/Selection processes are conducted, and
based upon the results, selections are made.
20) Question: Are all
names sent to the hiring department of applicants
who passed the test, for those classifications that
Answer: No. For
competitive recruitments - those requiring an exam
on which applicants must achieve a minimum score to
be considered eligible– all names may not be
referred to the operating department. Only those
scoring highest on the examination will be referred
to the hiring department. The number of names
referred will depend on the number of vacancies that
will be filled. When the recruitment is
non-competitive, all eligible names will be referred
to the operating department for consideration, the
names appearing in alphabetical order – except for
veterans, who will be given special preference as
provided by law.
21) Question: How are
interviews conducted in a classified selection
selected will compete in a structured interview
process. This process is outlined in
Labor-Management Policy 3-92.
22) Question: Who
determines the questions and exercises for
Answer: The department
proposes questions and exercises for the selection
processes that are reviewed by the Department of
Human Resources. This review is conducted to
ensure that questions and exercises are job-related,
appropriate to the job, unbiased, and fair. All
questions submitted by a hiring department may not
be approved. The role of Human Resources is to
ensure the questions are appropriate. The Employee
Relations Department may also substitute questions
when appropriate, and secure the questions until the
date of the interview to preserve the integrity of
23) Question: Who
Answer: Interviews are
conducted by an ethnic and gender-balanced panel of
raters who have been trained on the City's interview
process. All interviews are conducted under the
oversight of an impartial monitor who
as a watchdog - ensuring equity during the interview
process. The Monitor also reviews and tallies the
ratings, ensures that ratings are assigned in
accordance with guidelines, and files a written
report at the conclusion of the interview process.
All raters are required to be at the level or higher
of the classification being interviewed.
Additionally, raters must not pose any conflict of
interest for any applicant competing in the process
that would give one candidate an unfair advantage
24) Question: How can
I receive training as a rater?
Answer: You can call our
Testing and Validation Section at (305) 416-2011,
and request that you be notified when the next
training is scheduled. Your name will be placed on
a list for an upcoming training session. Based upon
work priorities and the demand for training,
sessions will be conducted a few times a year. When
training is scheduled, you will be sent written
notification so that you can reserve your spot,
provided that you have obtained the required
supervisory approval. Training is typically a one
day process. It is necessary that you complete the
entire training class to be added to the rater list.
25) Question: Can my
supervisor sit on my panel?
supervisor may serve as a rater, but it is not
likely that your supervisor will be allowed to rate
your interview. That would probably be perceived as
placing other candidates who do not report to your
supervisor at an unfair disadvantage in the
process. Another rater familiar with the questions
and the approved process under the oversight of the
monitor would be allowed to sit for your interview.
26) Question: Who selects the
raters who will sit on the panel?
Answer: Hiring departments
may propose raters, however it is subject to
approval from the Department of Human Resources. In
selecting raters, the candidates who are to be
interviewed should be considered to avoid potential
conflicts of interest, whether work-related or
personal. Once an interview process begins, if
conflicts of interest become evident and cannot be
resolved, the interview process may be discarded or
delayed. Additionally, should it be determined that
a process has not been conducted in such a manner
that applicants were provided a fair and equal
opportunity based upon the merits of the job, the
Director of Human Resources may nullify the
27) Question: Can I see the
Answer: The interview
results report, which contains the bands in which
candidates rank is a public record, and may be
viewed anyone who asks. Individual answer sheets,
however, can only be reviewed by the individual
candidate as this information is exempt from public
28) Question: Does
seniority count in the interview process?
Answer: Yes, if you have
permanent Civil Service status in a classification
within the job family, you will receive seniority
points, which will make up 10% of the weight of your
final score, with the exception sworn of Police and
Fire positions. Seniority is only awarded for
classifications held within the same classified job
29) Question: Any tips on how to
prepare for interviews?
Answer: Remember that
interviews are a conversation with a purpose. The
purpose is to let the raters observe your knowledge,
skill, abilities, experience and demeanor. No one
can convey this but YOU!! Listen carefully to the
questions asked and directions given, and respond
appropriately. When suitable, give examples to
support your statements. Do not assume that you
will be prompted with follow up questions. You may
not be. If you are not, whatever your response was,
is what will be rated. While it is not impressive
or a good idea to read word-for word, you may
briefly refer to your resume to assist you in
recalling time periods and details in your work
history. It never hurts to brush up on your
interviewing skills with a friend with a
constructively critical eye and ear. Additionally,
be aware that many of our processes include
practical exercises which require that you
demonstrate your abilities.
30) Question: If I think
there has been an error or some unfairness, who can
I complain to?
Answer: You may direct your
concerns or appeals to the Director of Employee
Relations at 444 SW 2nd Avenue, 7th
Floor, Miami, FL. If it concerns your
disqualification for a position for which you have
applied, the same application you initially
submitted will be reviewed by a different staff
member than the initial screener and referred to the
Director of Human Resources for final
determination. If it concerns the interview
process, you may direct your questions to the
Testing and Validation staff, and if not resolved,
direct your comments or questions to the Director of
Human Resources. The City is committed to
ensuring that applicants be afforded equal
opportunity in employment.
31) Question: How soon after
employment am I allowed to apply for classified
Answer: There is nothing
which prohibits you from applying for any classified
job opportunity once you have been hired with the
City. If you have been hired into a classified
position, you may wish to remain in a classified
position until you have attained permanent status,
giving you rollback rights, but you may apply for
positions immediately – regardless of whether you
are a probationary, unclassified, temporary, or