Each City of Miami NET office offers free tax preparation assistance to those whose annual household income does not exceed $56,000. In addition to free tax preparation, the NET office can help you with electronic tax filing and direct deposit of tax refunds. This free service is only available from
The City of Miami Homeless Assistance Program provides outreach, assessment, placement, information, referrals and transportation to homeless individuals and families. If you're homeless and in need of help, or know someone who needs assistance, call our toll-free hotline at (866) 733-3763.
The first line of preparedness for any emergency is to plan to meet your basic survival needs for 72 hours. Get more information by downloading our multi-lingual flyer, or click on the link below, to learn how best to protect your family or business during an emergency.
Each year, the Neighborhood Enhancement Team (NET) helps thousands of families in the City of Miami through our neighborhood outreach efforts, which center on providing better access to critical government services and lending assistance to people in need.
The Neighborhood Enhancement Team (NET) is able to help residents, businesses and property owners access city, county, state and federal government services through our network of 10 offices throughout the city. Click on the link below to find a NET office near you.
Did you know you can visit your nearby NET office to apply for a permit or other city service application? If you own a home, busines or property in the City of Miami and you need to apply for a Certificate of Use, Business Tax Receipt, Construction Noise Waiver, or even a free Garage Sale permit, NET can help.
The NET Neighborhood Service Workers (NSWs) help address quality of life issues city-wide. They work tirelessly to reduce the effects of graffiti, illegal dumping and homeless encampments throughout the City of Miami. When needed, the NSW's are able to quickly respond to remove debris on the public right-of-way, as well as provide support for clean-up projects and community events throughout the city.
Want to learn how to fight and deter criming in your neighborhood? NET can help. Visit your local NET office learn crime prevention tips or get more information about how to start a Crime Watch group in your area.
Click below to read a list of answers to the most frequently asked questions received by NET.
The NET Department has a network of 11 offices that serve as the primary link to city government within a neighborhood. We recently changed our NET boundaries to better serve you, but as always you can visit any NET office anywhere in the city to get answers to your questions or resolve a neighborhood issue. To find the office closest to you, click on either of these links:
NET Boundaries (to view) or NET Boundaries (to print).
The City of Miami Planning & Zoning Dept. posts useful information about special notices, permits and waivers, interpretations and warrants that might have an impact on your neighborhood. To learn more,
click here to visit the Planning & Zoning Dept.'s most recent list.
Planning Zoning & Notifications
Ever wonder how land use changes, rezoning, and variances are decided? City of Miami Hearing Boards process and handle applications and petitions, as well as notifications to property owners and neighborhood associations about cases, liens and public hearings. Click on the link below to view the most recent schedules of public hearings and for helpful documents.
City of Miami Hearing Boards
The Downtown-Brickell NET office is in the process of relocating but in the meantime customers are encouraged to call (305) 960-5135 or visit our Overtown or Little Havana NET offices. Also note: the City of Miami NET Administration and the Little Havana NET offices have already relocated to the following locations:
151 NW 27 Avenue
Miami, Florida 33125
Little Havana NET
1300 SW 12 Avenue
Miami, Florida 33129
The 311Direct iPhone app enables you to report neighborhood problems and code violations to the 311 Answer Center directly from your phone.
The first line of preparedness for any emergency is to plan to meet your basic survival needs for 72 hours. Get more information and download our multi-lingual flyer to learn how best to protect your family or business during an emergency.
For more info click here
72 HELP flyer (English, Español & Kreyòl)
The City of Miami provides low-income seniors (over the age of 65), and individuals with disabilities, access to free transportation within the city limits. Download an application today!
On-Demand Transportation Application - English
Transporte Bajo Demanda Formulario - Español
Transpòrtasyon Fòm Aplikasyon - Kreyòl
The City of Miami has funds available to help eligible low-income persons buying a primary home within the city limits. If you meet certain criteria, you may be eligible for assistance towards the purchase of your home!
First-Time Homebuyer Application - English
Formulario para Compradores de Vivienda por Primera Vez - Español
A list of the most frequently asked questions received by NET.
providing Outreach, Assessment, Placement, Information, Referral and Transportation services to homeless individuals and families.
Neighborhood Service Workers quickly and efficiently respond to community requests regarding quality of life issues.
Come to NET for Certificate of Use, free Garage Sales permits, Construction Noise waiver, and more.